Eureka! The National Children’s Museum (“Eureka!”) is committed to complying with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We will only use your personal data on relevant lawful grounds as permitted by the GDPR and the Data Protection Act.
Eureka! will be what is known as the ‘Data Controller’ for the personal data visitors provide to us.
We have published this notice to help you understand:-
- how and why Eureka! collects information from you;
- who we share your information with, why and on what basis; and
- what your rights are.
What information we gather, from whom, and how and why we use it:
Who |
What |
How |
Why |
Legal Basis* |
| Families | Names, address, dates of birth, phone number and email address |
At our admissions desk or on our website | To enable you to use our annual pass system and receive unlimited visits to the museum for free for a year. |
Legitimate interest |
Name and address |
At our admissions desk or on our website |
To process your Gift Aid donation |
Legitimate interest |
|
| Email address | At our admissions desk or on our website | To receive our regular marketing emails telling you about what’s happening at Eureka! and other offers, news and events that might be of interest. | Consent | |
| Schools and Groups | Booking organiser’s name, email address and telephone number | Over the phone or by email | To discuss and confirm essential information about your booking | Legitimate interest |
| Booking organiser’s name and email address | Over the phone or by email | To receive our schools marketing emails, sent occasionally to tell you about education events and programmes at Eureka! | Consent | |
| Attendees at Access All Areas activities or Home Educator Days | Booking organiser’s name, email address and phone number | Over the phone or by email | To confirm essential information about your booking | Legitimate interest |
| Personal information relating to specific access requirements | Over the phone or by email | To help us meet your needs during your visit. | Legitimate interest | |
| Booking organiser’s name, email address | Over the phone or by email | To receive our marketing emails, sent occasionally to tell you about Access All Areas or Home Educator events, as appropriate, at Eureka! | Consent | |
| All of the above | Names, address, dates of birth, phone number and email address | At our information desk, over the phone or by email | To respond to complaints and/or accidents | Legitimate interest |
| Closed Circuit TV | Cameras are located in communal areas inside and outside the Eureka! building | To ensure safety of visitors, contractors and staff | Legitimate interest |
Eureka! may also collect, use and process the following information which is designated as a special category and which requires a higher level of protection because it is of a more sensitive nature:
- Information about medical or health conditions, including whether or not you have a disability for which the organisation needs to make reasonable adjustments