Access
For your safety and enjoyment all children are required to be accompanied by an adult at all times.
Eureka! is a non-smoking site.
Visitors with visual impairments
For anyone with visual impairments there is a full range of multi-sensory exhibits available. Museum information is available in large print and from Talking Maps on the ground and first floors and there is level access with a lift between floors. The reception area is well lit with natural light.
Visitors with hearing impairments
Museum information is available from Talking Maps on the ground and first floors and one of the tills at the admissions desk is fitted with an induction loop.
Visitors who are wheelchair users or with mobility difficulties
There is a dedicated disabled vehicle-user bay 50 metres from the main entrance. Assistance can be provided if requested. A limited number of wheelchairs are available on loan. Access at the main entrance to the museum is level. There is a low level counter at the admissions desk.
Facilities
The Eureka! cafe
The Eureka! Cafe serves a selection of hot and cold meals and snacks every day from 10.00am to 3.30pm. Find out more...
Picnic areas
An outdoor picnic area and playground are available for visitors wishing to bring their own lunches (we regret that packed lunches may not be eaten inside the museum) as well as a heated railway carriage which is open between 11.00am and 2.00pm (please note the railway carriage is closed for refurbishment until Thursday 11 February 2010).
In the warmer months (usually March-October) a marquee and Tuck Shop, serving snacks and ice-creams, are available outside the museum.
The Eureka! shop
The Eureka! shop sells a full range of toys, books and gifts for children of all ages.
The Eureka! car park
Pay and display parking is available at the on-site Eureka! car park. The car park is open everyday (except 24-26 December) from 5.30am to 8.00pm. The car park machines accept all types of coins except bronze. Please have the exact amount as no change is given.
Charges are as follows:
Cars
Up to 5 hours - £3.00
Between 5 and 12 hours - £5.00
More than 12 hours and overnight (6pm-8am) - £10.00
Coaches
Every 4 hours - £10.00 (between 5.30am-8pm)
Groups
Parking is free for pre-booked groups and corporate delegates.
Emergency contact numbers
To contact Eureka! staff about any car parking issues in an emergency please call +44 (0)1422 398494 or +44 (0)7776 446753.
Contract car parking
Contract car parking is available from £40 per month for daily parking. Find out more...
Preventing Swine Flu
As part of our management of the Swine Flu pandemic Eureka! has taken the following steps to reduce the opportunity for infection during your visit:
- Providing small hand sanitisers for staff working around tills and the information desk so they can regularly clean their hands whilst they are in close contact with the general public
- Providing sanitisers for all staff to sanitise hands before going into the exhibitions
- Removing activities that involve prolonged close contact from museum's events programme
- Vigorously cleaning areas where there is more contact with hands e.g. banisters, door handles and cleaning these areas throughout the day with disinfectant spray
- Displaying posters in the toilets to remind everyone of the importance of effective hand washing
To help your children understand how to minimise the risks visit the Department of Health website to find out how 'Dirty Bertie' learnt to keep his germs to himself.
